Skip to main content

25 amazing social media quotes

Exciting Quotes... reposting here

Sandy Carter GM Ecosystems and Social Business IBM

1) “Social media does not change your culture, it reveals it.”
2) “We embed social media inside our processes. Let’s look at our processes and see how we can enhance them with social.”
3) “If all you did to improve your commercial presence was to train your sales people on the importance of influencers … how much more effective could they be?”
4) “We have a constantly-changing portfolio of social media experiments. The first time we tried applying social technologies in a customer service department it became the most productive department in the company.”
5) “In just 200 tweets we can assess and identify 52 different personality traits of a customer. We ran an analysis over 500,000 people and we really nailed this. Think of providing this powerful insight to a retailer. We can see what they value, not just what they are buying.  We have found a 40-45% increase in sales when you recommend upsales based on values instead of past buying behavior.”
6) “Some CEO’s feel like if the ‘opt out of social’ they are somehow protected. That is just crazy.”
7) “Security is a big concern on the social web. People are going to try to destroy social media just like they are trying to breach data in other areas.”
8) “The number one use case for social media among our customers is around innovation – innovating with employees and with customers. For most businesses this is going to deliver the highest ROI.”
9) “We have our own internal version of Klout. We do rate people in this way – their effectiveness on social media. Tying social into a performance measurement works. The productivity of a sales who has an effective social media presence is 3x an employee who is not active on the web.”

Mike Stenberg VP web & infrastructure Siemens

10) “In some ways, social has done too good of a job in the field of marketing, So much attention is there, it has been difficult to get it into other venues because it has been so successful.”
11) “If you have the leadership team be social, it will set an example for others. It can’t flow from the ground up. To get the middle managers involved, it has to be demonstrated from the top.”
12) “Data is a political tool. If you put data on the table it can adjust the way you manage, the way you lead.”

Andrew Bowins SVP External Communications MasterCard

13) “As long as we are not showing the real value of this effort in the language and terms of the business, we’re just teenage social media gurus generating Facebook Likes.”
14) “To drive employee adoption, you need to give them a message to rally around. Something to inspire and create pride. And then you need to take down the internal rules that stifle engagement and creativity.”
15) “We are in era of content pollution. We need to go beyond the world of filling the world with **** content and step back and listen to people and see what we’re really doing to them out there.”
16) “Curating and sharing something meaningful, driving participation — that’s where we need to go. Once we stopped shouting and started creating targeted, meaningful communication, we saw a 400% increase in engagement.”
17) “Look at content exchanges with customers. Use data and content to earn trust by being helpful and informative.”
18) “We need to get beyond ‘click accept.’ We need to have loud voice and encourage our customers to think about what they are doing, where the limits are. If we don’t, we will have practices driven by fear and invite regulation.”
19) “Do you have the right data? If you have bad data you will get bad answers.”

Natanya Anderson Social Media Coordinator – Whole Foods

20) “Creating a social enterprise with hourly employees is incredibly hard. There are labor laws, policies to deal with, personalities and people that are always churning. You always have to wonder, is this a person helping us with social or are they just texting their friends?”
21) “Company culture is the hardest part of the puzzle. After that it is just policy and procedures and that is pretty easy to solve.”
22) “We are always striving to make social customer data real and meaningful at the store level. We spend a lot of time on internal infographics to help explain what we do and why this is important. It’s not just about data. This still takes some human care and insight to make it work.”
23) “Business is about service to our customers. If you don’t put that value first in everything we do, including your presence, your, measurement, and analytics you are lost.”
24) “Getting buy-in for social from the C-suite is usually not so difficult. It is the next level of management who present the biggest challenge to enterprise social media. They are actually responsible for the human resources to get the job done.”
25) “To overcome adoption hurdles, you have to make it easy to integrate social into the work employees are already doing. It can’t be a scary commitment – it has to be a natural extension of what you do. We have trained our employees to do their jobs with any eye toward social – If they admire a new product on our shelf, use a camera to give a visual image into the store and all that they love, Make it crazy easy to participate.”


Popular posts from this blog

Distinguished Engineer Award

Congrats! CSC Distinguished Engineers & Architects 2017

Yesterday CSC announced Distinguished Engineers & Architects, Batch 2017
Congrats to all the distinguished folks. Welcome on board...
Distinguished Architects  Randy Arthur (Americas) serves as product owner for CSC’s IaaS offerings and as a lead solutions architect for complex integration projects involving cloud computing technologies. During his 16-year career with CSC, Randy  has worked successfully in various roles including midrange service delivery, pre-sales solution development and product management. He was the first CTO of CSC’s Cloud  technology “incubator.” Bio on | LinkedIn| Twitter
Graham Chastney(UKI&N) is a global domain architect experienced in workplace technologies,  solution strategy and solution governance. He is a global collaborator who is relied upon to provide thought leadership to solution teams and to build and development teams. Graham is the founder  and lead author of the Technology Perspectives blog, which he regards as part of a broader ambition to …

Just Buzz, where is AI?

Speaking to Recode’s Kara Swisher and MSNBC’s Ari Melber, Pichai said AI is “one of the most important things that humanity is working on. It’s more profound than, I don’t know, electricity or fire,” adding that people learned to harness fire for the benefits of humanity, but also needed to overcome its downsides, too. Pichai also said that AI could be used to help solve climate change issues, or to cure cancer.

We are seeing some exciting things in the industry, Samsung’s massive 8K TVs apparently use AI to upscale lower resolution images for the big screen. Sony has created a new version of the Aibo robot dog, which this time promises more artificial intelligence. Travelmate’s robot suitcase will use AI to drive around and follow its owner wherever they go.  Kohler has invented Numi, a toilet that has Amazon’s Alexa voice assistant built in etc.,

But despite all this, it does leave me wondering: is artificial intelligence really what we should be calling this revolution? Because, …