We are witnessing a major shift in the Enterprise App Paradigm . This is going to dictate how IT service providers are design / refine their offering. Gone are the days when IT Service are pure resource body shops, gone are the days when IT services are big ERP resellers, gone are the days when IT seller are hear and build (bespoke) application developers. Now, gone are the days when IT seller are service integrators. Today customer are looking at IT services provides to provide more than just value driven services. Customer are looking for true innovation delivery. For this to happen, IT service providers need to shift their focus and re-emphasize on customer centric (customized) innovation delivery in their offering messaging. This is not a simple thing that is said and done. For an IT service company to competitive, they need to reinvent themselves and overhaul their operational model. The current model service delivery to me rebuilt on an agile factory based models where in standa...